Branch Manager

* New business development - To suggest viable targets markets, clients and industries, sourcing relevant data as necessary. - To make a database of industries, markets and clients. - To propose a strategy of development on the targets. - To make an operational plan. - To approach potential clients through various channels. - To use internet tools and other communication tools (mailing...) to sell the Company services. - To deliver sales results 1/ In Vietnam 2/ Overseas according to the sales requirements. - To follow the sales plan. - To provide an operational plan following the sales requirements. - To work in cooperation with the Director of Sales and Marketing, Sales Managers and Customer Service on the VIP program. - To give opinions and ideas to improve the customer service and VIP program in order to develop his targets and develop loyalty of existing customers. - To provide feedback to the Company on the competition. - To keep updated on the competition working on his targeted markets. - To develop and maintain a contacts` plan with the travel agencies, hotels, suppliers, etc. - To create a contact`s plan in order to keep an exact follow-up. - To make a plan of regular contacts and the goal of the contact. - To follow the ASEAN and UNWTO (and other organizations) strategies and ideas in order to provide pre-sales initiatives. - To stay updated on the tourism organizations and take advantage of the new goals and ideas. - To react on tourism developments and create ideas of promotion and sales. - To develop e-sales using different communication tools (banners, e-mailing...). - Work with Product/Contract team to get better rate from suppliers as well as create suitable products to provide in the Central local. - Work with the Managing Director and Marketing team in the development of ideas for new services and new markets for existing services. * Proposals and order taking - Adopt a consultative approach in working with clients to establish requirements and propose solutions, using technology to strengthen THE COMPANY`s offering. - Work with the Managing Director and operation teams to transition the responsibility for day-to-day quoting over to the operations teams. * Management - Recruit staff for Branch staff. - Manage the Branch and make sure that all staff completing their assignments in time and precisely. - Ensure that employees get the appropriate support and are given suitable training opportunities. - Achieve P&L (profit and loss) of business and deliver annual top line business (sales). - Resolve daily cross functional problems. * Other projects support - Provide support to the Free tour club in the Central of Vietnam. - Support the Marketing team in Advertising project, Charity project. * Reporting - Review existing data collection systems, suggest and implement improvements. - Collate data on clients, enquiries, conversions and website activity. - Present monthly report to managing director, analyzing past performance and proposing future activities and direction. - Make Branch Business Plan by November for the physical year. - To weekly report the business development activities to the MD. - To Monthly report the business development activities to the MD.

- University degree in Travel Industry Management, Hospitality and Tourism, Foreign Languages, or Business. - At least 05-years experience in a similar position. - Fluency in both writing and speaking for English. - Proficient in the use of Microsoft Office. - Has excellent attention for details and professional mind-set. - Creative, adventurous and responsible travel background is highly appreciated. - Able to plan, organize and complete multiple taks within tight deadlines. - Flexibility to travel as needed and work overtime.

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