* Short-term (6 months - 2 years):

- Consolidate BA, UI/UX skills and expertise in new areas.

- Develop product thinking, master Agile/ Scrum.

- Improve communication, negotiation and decision-making skills for management roles.

- Aim to become a Product Manager within 2 years by owning a part of the product.

* Long-term (3 - 5 years or more):

- Become a senior PM or BA, driving product strategy.

- Expand leadership, team management and product vision.

- Develop strategic thinking, optimize business models and improve CX.

- Contribute to creating innovative, sustainable technology products in emerging areas.

* 10/2024 - 12/2024: Golden Dragon Biotechnology Co., Ltd - Location: Business Analyst Junior.

- Main project: Website - App Bac Si Cay Xanh.

- Analyze user behavior, identify system requirements, and design UML diagrams for system architecture.

- Participate in the deployment and updates of the CMS, ensuring system stability and an uninterrupted user experience.

- Implement the CRM system, optimize workflows, and enhance customer interaction efficiency.

- Design UI/UX and wireframes for new application features.

- Conduct software testing to ensure product quality and stability.

- Draft detailed user guides to support end users.

* 02/2024 - 09/2024: Be Earning JSC - Location: Business analyst fresher.

- Main projects:

+ Analyze user activities and create UML diagrams for system architecture.

+ Participate in the deployment and testing phases of the eCommerce platform.

+ Design UI/UX and wireframes in Figma for web applications, dApps, and smart applications.

+ Integrate blockchain technology and develop smart contracts for Web3 projects.

+ Write test scripts and conduct software testing to ensure product quality and stability.

+ Draft detailed user guides and provide software installation support for end users.

* 05/2023 - 08/2023: Pizitech Co., LTD - Location: Business analyst intern.

- Participate in 3 system analysis projects with the following tasks:

+ Convert system operations into clear User Stories.

+ Create UML diagrams for workflows & architecture.

+ Optimize databases with SQL Server for faster queries.

+ Design UX/UI wireframes in Figma for better UX.