- Report to Head of Legal Collection, - Supervise and manage External Agency Supervisors, ensuring that the staff are performing well to meet the monthly collection targets. - Support Head of Legal Collection in supervising, analyzing, valuing outsourced offices debt collection performance and proposing adjustment, plan, strategy. - Support Head of Legal Collection office in developing external agency network. - Work with external agencies for the issues of monthly allocation of accounts, performance. - Preparing monthly reports. - Support and control the monthly allocations. - Visit agencies for checking their performance and propose adjustments of allocations, if required. - Cooperate with other departments for the preparation, implementation, amendment of internal regulations related to the department`s operation.

* Background: - Higher or university, any department but law degree is an advantage. - At least 3 years experience in debt collection of consumer finance, preferably with Finnone system experience. * Skills: - Good communication skills. - Persuasive skill. - Problem solving skill. - Accuracy, pay attention to details. - Honesty, responsive to tasks. - Proficiency in Microsoft Office software.