Chức danh/Vị trí: Nhân viên chăm sóc khách hàng
Nguyễn Hoài Nam
Ngày sinh: 18-06-1997
Giới tính: Nam - Độc thân
Quốc gia: Viet Nam
Điện thoại: 0376616997
Địa chỉ: 3/7 Bình Giã, Phường 13, Quận Tân Bình, Hồ Chí Minh
Email: nam01676616997@gmail.com
- Eager to learn the experience in a professional anddynamic working environment.
- Stable job for long-term commitment.
- Have an opportunity to advance career.
* Server - 10/2017 to 03/2018: B Coffee, Ho Chi Minh City.
- Consult and order the requests from customers.
- Record directly the beverage and food then forward tothe counter.
- Receive the customer's payment exactly with the amount indicated money on the bill.
- Support to clean and airy restaurant.
* Tour guide - 07/2018 to 01/2019: Sai Gon Adventure, Ho Chi Minh City.
- Guide tourist to visit some highlight and attractive locationsin Ho Chi Minh city.
- Answer some questions from tourist ralated to the tour.
- Support to move around Sai Gon by scooters.
* Customer care staff (VietJet Air Project) - 03/2020 to 09/2020: BellSystem24-HoaSao, Ho Chi Minh City.
- Receiving information from customers (retail customer, ticket agency,...) over the call to perform requests for booking, flight moving, additional update services...
- Provide information and explain the questions related to the services of Viet Jet Air Airline policies.
- Responding to the complaints (if any) and forward to the higher heading department for process (if needed).
- 2020: Transports Of University, Ho Chi Minh City.
- Bachelor of Information Technology: Communication and computer networks.
- Collaboration skills.
- Computer skills.
- Flexibility.
- Problem-solving.
- Communication skills.
- Soft skills.
- Working under pressure.
- Creative skills.