Nguyễn Hải Lê

Relationship Officer

* Saigon Commercial Bank (SCB)

- Gave advice to customers about products and services.
- Reviewed, appraised and finalized customers’ profile and documents.
- Obtained the expertise in sales professional procedures and techniques. Having deployed sales programs and followed up for feedback to ensure their effectiveness.
- Followed up and frequently check customers’ business and repayment plan according to the bank’s policies.
- Performed customer care services to maintain good relationship and boosting cross-sale.
- Dealt with ad-hoc problems arisen.

Customer Services

* Saigon Commercial Bank (SCB)

- Gave advice to customers on SCB’s products and services.
- Dealt with and resolved inquiries and complaints in the most flexible and supportive way.
- Reported on products and services.
- Performed customer care services to maintain good relationship and boosting cross-sale.

Golden Hands Co, Ltd

* Director

- Finance.
- Manage budget for the company’s functions such as HR, Finance, Administration, procurement and sales.
- Analyze and assess the effectiveness and profitability of business activities and materials.
- Design management and control spreadsheets for costs, customer database, orders, and materials.
- Sales.
- Make decisions on commissions within thebudget.
- Take care of existing and develop new relationships to increase revenue and sales opportunities.
- Performing market survey for current trends and pricing.
- Human Resource
- Recruitment: Filtering candidates and make decision in light of the company’s demand and labor market trends.
- Monitoring progress of thework.
- Making monthly payroll.
- Announcing to the employees and implementing all necessary documents and actions to pay employees’ remaining benefits.
- Solving employees’ complains or queries.

Nha Viet Medical Equipment Co, Ltd

* Asisstant Director

- Assist director and other managerial staff.
- Work with the Director to sustain and grow programs and service.
- Work with respective divisions for man power plan and replacements.
- Accomplishes HR’s jobs by recruiting, selecting, orienting, training, assigning.
- Develop and implement HR strategies and initiatives aligned with the overall business strategy.
- Select the most cost efficient sourcing options for the company, evaluate the effectiveness recruitment for company.
- Be in charge of recruitment for worker and senior level.
- Bridge management and employee relations by addressing demands, grievances or other issues.
- Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
- Ensure legal compliance throughout human resource management.
- Ensure performance goals are met and set.
- Internal control.
- Fulfill duties delegated by director.
- Attend over meetings.
- Participate in strategic planning.