Chức danh/Vị trí: Sales executive
Trương Diệu Hòa
Ngày sinh: 16-08-1990
Giới tính: Nam - Độc thân
Quốc gia: Viet Nam
Điện thoại: 0909704702
Địa chỉ: 38 Hàn Hải Nguyên, Phường Minh Phụng, Hồ Chí Minh
Email: truongdieuhoa07@gmail.com
- Trước tiên, tôi muốn tìm kiếm cho mình một công việc ổn định, thu nhập tốt, môi trường làm việc thân thiện.
- Tiếp đến, tôi sẽ không ngừng học hỏi, tích lũy cho mình những kỹ năng và kinh nghiệm chuyên sâu cũng như phát triển mở rộng các mối quan hệ với đối tác.
- Sau cùng, mục tiêu của tôi là trở thành cấp quản lý cấp trung trong 3 năm tới và sẽ trở thành quản lý chủ chốt trong doanh nghiệp trong 5 năm tới nữa.
Công ty đã từng làm việc
Công Ty TNHH AF Group Vietnam
* Assistant account manager
- 2014 - 2018: Work at Accounts Department in AF Group Vietnam Company Limited.
- 01/01/2018 - 07/31/2018: Assistant account manager.
- 09/01/2016 - 12/31/2017: Account supervisor.
- 07/14/2014 - 08/31/2016: Account coordinator.
* Order satisfaction:
- Monitoring the processes of production and checking closely the progress.
- Ensuring the accuracy and timely processing of orders.
- Handle orders by telephone, email, contact to resolve any queries, even come to customer to negotiate directly for quality problems.
- Communicate with related departments and customers to guarantee all promises were delivered.
- Negotiate/convince customers to accept if any delays and arrange alternative delivery dates as soon as possible, avoid any extra charges or affect to payment schedule.
- Resolve all problems and deal with complaints.
- Addressed customer questions and concerns regarding products prices and availability.
- Strong track record in developing long standing productive partnerships.
* Coordination:
- Work in cooperation with all internal departments in processing of all orders with accuracy and timeliness.
- Identify client issues and work with sales team/ technical staffs to ensure issues are resolved quickly.
- Contact production team in manufacturing.
- Contact logistics for delivery queries, provide shipping document and highlight carefully the delivery terms for each customer.
* Manage:
- To be responsibility to solve any problems in team with internal/ external.
- Make sure to satisfy all customers about delivery/ quality/ payment issue.
- Train and manage new staffs to help them handle their job.
- Support the staffs to solve problems if necessary.
- Connecting and raising work spirit to the team through internal weekly meeting.
- Resolve any problems from assigned suppliers.
- Work with brand/ US about the seasonal forecast order, analyse and get approval from GM in order to pre-buy the raw material.
- Update the price list/ new materials information (or any requirement) to brand.
* Reporting:
- Record daily sales activities and utilize data to develop strategies and manage their business across the US mother-company and factory in Viet Nam.
- Ensure the adequacy of sales-related material.
- Provide information to the finance department on incoming and completed orders.