Chức danh/Vị trí: Operation/ Customer services executive

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Nguyên Tú

Ngày sinh: 22-11-1993

Giới tính: Nữ - Độc thân

Quốc gia: Viet Nam

Điện thoại: 0378500362

Địa chỉ: Quận Bình Thạnh, Hồ Chí Minh

Email: nguyentu792211@gmail.com

Thông tin nghề nghiệp
7 năm
Nhân viên
Cao đẳng
English - Trung cấp
Nhân viên
Xuất nhập khẩu
Từ 14 đến 16 triệu
Hồ Chí Minh
Nhân viên chính thức
10/04/2023
Mục tiêu nghề nghiệp

- Obtain a suitable position field that I can contribute my best knowledge, experience and skills to the development of the company.

- Learn more new things in international environment to accumulate much experience for future promotion.

Kinh nghiệm làm việc

* 06/2020 - now: ATT Logistics JSC/ ATT Logistics HCM Co., Ltd - Operation - Customer services executive.

- Proficient in the process of handling import shipments: read and check docs, submit E-MNF on customs website, receive arrival notice from carrier/ coloader, issue arrival notice, debit note and delivery order to consignee, take care of and follow each shipments...

- Proficient in the process of handling export shipments: submit booking to shipping lines/ coloader, submit SI/ VGM, issue BL/ debit note, take care of and follow each shipments...

- Connect, maintain a good relationship with oversea agents, check and choose suitable agents who provide optimal price and excellent handling skills.

- Customer services: bring the best services, satisfy and build the trust with customers...

- Support sales team on operation procedures.

* 06/2016 - 04/2020: CP World Co., Ltd - Import Document - Customer Services Executive.

- Proficient in the process of handling import shipments: read and check docs, submit E-MNF on customs website, receive arrival notice from carrier/ coloader, issue arrival notice, debit note and delivery order to consignee, take care of and follow each shipments...

- Customer services: bring the best services, satisfy and build the trust with customers...

- Support sales team on operation procedures.

Trình độ học vấn và quá trình học tập

- Ho Chi Minh Industry And Trade College - Major Exporting And Importing Business - Level: Good.

- General Department Of Customs - Certification Exam Customs Declaration Skills 2015 - Level: Good.

- Ho Chi Minh Industry And Trade College - National Certificate In English And National Certificate In Computing - Type: B.

Kỹ năng chuyên môn

- Be proficiency in import and export operations, connect oversea agents...

- Fluency in computer programs: Freight assistance system technology (FAST), Microsoft Office, Outlook,...

- English communication.

- Communication skills and teamwork, work independently.